Services - Customer Relationship Management
Customer Relationship Management (CRM) is a way to identify, acquire, and
retain customers - a business' greatest asset. Research has shown that
companies that create satisfied, loyal customers have more repeat business,
lower customer-acquisition costs, and stronger brand value—all of which
translates into better financial performance.
By providing the means to manage and coordinate customer interactions, our
CRM technology helps companies maximize the value of every customer
interaction and in turn drive improved corporate performance.
In today's world, customers interact with an organization via multiple
communications channels—the Web, call centers, field salespeople, dealers
and partner networks. Many organizations also have multiple lines of
business that interact with the same customers. The challenge is to make it
easy for customers to do business with the organization the way the customer
wants—any time, via any channel, in any language or currency—and to make
customers feel that they are dealing with a single, unified organization
that recognizes them every step of the way.
For more information about our products and services, please fill out our contact
form or call us at 1-800-965-6875.
digital media |
links & resources |
site map |
Copyright ©1998-2006 C X-Stream.
All rights reserved.
"The most beautiful experience we can have
is the mysterious."
- A. Einstein